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Frequently Asked Questions
The carrier's obligations include delivering the cargo to the specified sender's address. Upon arrival at the destination, the recipient accepts the goods, which is reflected in the corresponding documentation. The carrier undertakes to deliver the cargo within the timeframe stipulated in the contract. If the delivery time is not specified in the document, the cargo is transported as follows:Within the city and suburban areas: within one day;
For intercity routes: one day per 300 km of transportation distance.
We accept payment both by bank transfer with VAT and without, depending on your preference. Additionally, for our regular clients, we are open to discussing the option of post-payment.
For the transportation of goods, the following set of documents is typically required:
- Goods Transport Waybill (GTW)
- Invoice
- Declaration for Goods: If the cargo is subject to customs control or has export/import restrictions, a declaration for goods may be required.
- Freight Transportation Agreement: This is a legally binding document that establishes the terms of transportation between the carrier and the shipper.
- Passport or other Identity Documents: Sometimes, it may be necessary to present documents confirming the identity of the person arranging the shipment or receiving the cargo.
These are the primary documents that may be required for transporting goods. However, specific requirements may vary depending on the type of cargo, the country of origin and destination, as well as other factors. It is recommended to verify the requirements with the relevant transportation and customs authorities before shipping goods.